Firstly, if you’re visiting this page it probably means you’ve bought something from us and so we owe you a ‘Thank you'! Here at Vesta flex we stand behind our products, in quality, functionality, and fit.
Warranty: Our products are all warrantied for a full year.
Fit/color/style issue: If you would like to return/exchange a product due to fit, color, or style we’d be happy to assist you.
Free 30 Day Exchange Policy. We understand that with clothing the fit is one of the most important parts. For this reason, we allow you to exchange your purchase within 30 days of receiving it.
When returning/exchanging please keep the following in mind:
- Items must be unused and unwashed.
- Items must be returned with their batteries and chargers included.
- Items must be returned in salable condition. Items returned with pet hair, smelling of smoke or heavy perfume/cologne, dirty, etc will not be refunded.
- Items must be returned in the same condition you’d be happy receiving from us.
- Returning items must be postmarked and dropped off with the carrier within 30 days of receiving your item OR 30 days after Christmas.
- If your product came in one of our white carrying bags, you will be charged $5 if it is not returned with the return.
Any items returned that are not in salable condition will not be refunded and will be returned to the customer.
Exchanging/ Returning Address: A01, 21st Floor, COFCO Real Estate Group Center, District 3, Bao'an, Shenzhen, Guangdong Province, China 518000
Number: +86 18118785425